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Advanced Knowledge Centre

What To Do When You Have a Gas Leak

Gas, How-to

Have a gas leak? What Now?

Here’s what to do when you think you may have a gas leak in your home or office. If you can smell gas, or can see damage to a gas pipe or valve, or if your gas boiler or appliance is leaking gas, then you need to take immediate action.


7 actions you need to take right now if you have a gas leak:

  • Turn off the gas supply to the property (apartment, workplace or building)
  • Open all doors and windows immediately to ventilate the room and property
  • Make sure that all gas appliances are turned off
  • Don?t take any action that can produce sparks or could cause a fire
  • Do not switch on any lights or any other electrical appliance including intercoms
  • Avoid making any phone calls on mobiles or landlines whilst inside – telephones today are all electronic, meaning there?s a risk of arc formation and spark generation which could cause an explosion.
  • Leave the building to call us! We will find and repair your gas leak. We?re trained and qualified Gas-Safe technicians, waiting for your call on?0800 328 0449


If you think you?re experiencing a gas leak, it should be dealt with?immediately. Gas is invisible and explosive and as such, deadly. No matter how inconvenient your situation, you need to take prompt action.

Did you?know?

  • Most people don?t even know that they have a gas leak, until a gas heating engineer has inspected their property or carried out works at the property, such as?boiler servicing?or landlord gas safety inspections
  • We can trace, locate and repair gas leaks or abnormalities in your heating system, with little disruption and no danger to you or your property,?all within one hour.


If you find yourself in an emergency situation related to gas or carbon monoxide, please remember to ventilate your house, turn off the gas?immediately?and call us on 0800 328 0449.

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