Fair Pricing Policy

We operate a fair pricing policy because we like to be open and upfront.

Prices Quoted In Advance

All our prices are quoted and agreed in advance before we do any work so there are no nasty surprises, only pleasant ones.

Phone Quotes

We can give quotes over the phone if a site visit is not required.

CALL 0800 328 0449

Out Of Hours

Whilst we are available 24/7, you can expect to pay more if you want us to come out of hours, like in the middle of the night or bank holidays.

Diagnosis Fee

Sometimes we have to do a diagnosis to discover what is faulty or where a leak might be coming from, and we charge by the hour for this. This is included in our minimum charge which is a 1-Hour charge and includes looking over the equipment or situation to assess the situation.

Multiple Faults

Sometimes, there may be more than one problem to fix and until the first problem we find is fixed we don't know the existence of a second or third fault/finding issue.

Most of the time we can foresee this and we let you know if we suspect this to be the case.

Minimum Call Out Fee

Our minimum call out fee is £79.00 +VAT

Boiler Service Fees

Our boiler servicing packages start between £90.50 to £180.00 +VAT, depending on make, model and type of boiler (gas, fire or water heater).

Large Projects

For larger projects we give free site visits quotes and/or estimates.

Cancellation Fees

If you do book us for a call out and you aren't there when we arrive then we charge a cancellation fee.

If someone at your home falls ill or has COVID symptoms (namely cough or fever), then you need to let us know ASAP to cancel the visit and avoid a cancellation fee.

Our cancellation fee is £29.50 + VAT

Out of hours cancellation fee is £79.00 +VAT

Our Fair Pricing Structure

Our pricing structure is based on either:

1.A time and materials basis calculated on current rates and prices of Advanced Heating & Plumbing Ltd

2.A Fixed Price Quotations, quoted in advance of work.

3.Time and materials: Labour Charges are calculated from the point of arrival at the customer's premises to the point of finishing the work and are calculated on an hourly basis to the next half-hour. However such time has elapsed into the next hour. Chargeable time will include time used collecting parts from suppliers, whether collected from a trade warehouse premises or collected during the work.

4.Minimum labour charge: Advanced Heating & Plumbing Ltd shall charge a minimum labour charge during normal working hours of one hour.

5.Charging Period: When charging rates exceed, the rate charge shall increase or decrease according for the relevant periods.

6.Materials and part charges. Parts and fittings charged are at Advanced Heating & Plumbing Ltd rates which are charged at the current selling list prices of Advanced Heating & Plumbing Ltd and shall not be subject to any discount except by way of confirmed written agreement. Materials collected from merchants shall be charged at cost price plus handling charge, any special delivery charges.

7.Fixed price quotations: A fixed price quotation shall be provided in writing or a fixed price will be agreed on site and written in on the job report/sheet or invoice and signed by the customer.

BOOKING A PLUMBER IS EASY WITH US

In London, Watford, Hertfordshire and Middlesex locations

Get a Quote

Use the online quote button or call us free. Tell us what the problem is. We'll quote you a price and get your agreement to proceed.

Get the work done

We'll take your address details and come at a time to suit you. We carry a range of common spare parts so we can usually get things working with one visit.

Get on With Your Day

Carry on enjoying your day in the happy knowledge that your repairs are done and everything is working smoothly in your home.

CALL 0800 328 0449

APPROVED INSTALLERS & REPAIRERS FOR:

Vaillant Approved InstallerViessmann Approved InstallerWorcester Bosch Approved InstallerStuart Turner Approved InstallerElson Approved InstallerGas Safe Register

WHAT OUR CUSTOMERS SAY

I used AHP to do my annual Landlord's gas safety certificate. They were polished, efficient and a very advanced phone. If there were any little issues, he resolved them quickly. My new Heating Thermostats a fitting was completed to a precise hour about the final. Highly recommended.

Kate Sawyer

I was impressed with the professionalism of Tony.

Deirdre Taylor

Tony also arrived and installed my oil boiler and a STOS unit parts were impossible to find, others too economic and succeeded in keeping it going until 2017, I was most impressed when he arrived and was disappointed because of your pressure and made sure that this would come out as the things we it got a way cooler.

C A Davies

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