Water Softener Installation

£300 to £800+VAT

Professional water softener installation for hard water areas across Hertfordshire and London. All major brands. No separate call-out fee. 1-year parts guarantee.

✔ On site within 2 hours✔ Phones answered immediately, usually by an engineer✔ No separate call-out fee✔ 1-year parts guarantee✔ Gas Safe · OFTEC · Part P certified✔ No work over budget without your approval

Water softener pricing — 2026

Standard call-out and travel included. Prices exclusive of VAT.

This page

Installation

£300 to £800

+VAT

Annual service

£120 to £250

+VAT — check + salt top-up

Labour rate

£89.50 to £148.50

+VAT per hour

Call-out fee

No separate fee

Travel included. Diagnosis is charged at our labour rate.

All prices exclusive of VAT. Ranges reflect typical jobs. Final price quoted before any work begins.

How we work

Five steps. No surprises. No pressure.

1

Call or book

Phones answered immediately, usually by an engineer. Or use the online enquiry form.

2

Engineer arrives

Gas Safe engineer on site within 2 hours.

3

Diagnose + quote

We check the fault and quote a fixed price before any repair starts.

4

Work done

Most jobs completed first visit — common parts on the van.

5

Guaranteed

1-year parts guarantee on everything we fit.

Where we cover

We work from our Watford HQ across Hertfordshire and North London. Further afield is quoted separately.

Primary service areas

Water softener FAQs

Do I need a water softener?

If you live in a hard water area (London, Hertfordshire, Essex, much of the south east — all hard) and see limescale on kettles, taps, showers, or inside appliances, a softener pays for itself in appliance lifespan, boiler efficiency, and reduced cleaning. Hertfordshire and North London are particularly hard water areas.

How much does installation cost?

£300 to £800 plus VAT depending on softener size, brand, and installation location. Includes mains isolation, new bypass valve, drain connection, and commissioning.

What softener brands do you fit?

Kinetico, Harvey, BWT, EcoWater, TwinTec, Monarch, Tapworks. Electric and non-electric models. We help choose based on household size, water hardness, and budget.

Does it need maintenance?

Yes — refill with softener salt every 4-6 weeks (typical family home). We can also service annually to check valves, resin bed, and efficiency.

Is there a call-out fee?

No separate call-out fee. We don't add a travel or attendance surcharge. Time spent inspecting, testing and diagnosing the fault is chargeable at our labour rate (minimum one hour). We quote a fixed price for any further repair work before any of it starts, and you're under no obligation to approve additional repairs.

Do you guarantee the install?

1-year parts guarantee on everything we fit. Plus the manufacturer warranty on the softener itself (varies by brand, typically 2-10 years).

Fed up with limescale?

Engineer on site within 2 hours. Phones answered immediately, usually by an engineer. No separate call-out fee; diagnosis is charged at our labour rate.