
Emergency Boiler Repair
Gas Safe emergency boiler repair. Engineer on site within 2 hours. Phones answered immediately, usually by an engineer. Open 7 days a week. No separate call-out fee; diagnosis is charged at our labour rate.
When to call us
If you have no heating, no hot water, a boiler lockout, a fault code you cannot resolve, a gas smell, or a carbon monoxide alarm — call us. Phones answered immediately, usually by an engineer. Gas Safe engineer on site within 2 hours.
If you smell gas first: turn off the gas at the meter if safe, open windows, leave the property, and call the National Gas Emergency Service on 0800 111 999 before us. Once the supply is safe we can diagnose and repair the boiler.
Common emergencies we fix
- No heating / cold radiators
- No hot water
- Boiler lockout / fault code
- Low water pressure + boiler off
- Water leaking from boiler
- Blocked / frozen condensate pipe
- Failed ignition / pilot light
- Pump failure / circulation problem
Emergency boiler repair pricing — 2026
Standard call-out and travel included. Prices exclusive of VAT. These are typical ranges, not fixed totals: diagnosis is charged at our labour rate, and any parts or additional work are agreed with you before we start.
Emergency boiler repair
£120 to £450
+VAT, typical repair
Labour rate
£89.50 to £148.50
+VAT per hour
Call-out fee
No separate fee
Travel included. Diagnosis is charged at our labour rate.
All prices exclusive of VAT. Ranges reflect typical jobs. Final price quoted before any work begins.
How we work
Five steps. No surprises. No pressure.
Call or book
Phones answered immediately, usually by an engineer. Or use the online enquiry form.
Engineer arrives
Gas Safe engineer on site within 2 hours.
Diagnose + quote
We check the fault and quote a fixed price before any repair starts.
Work done
Most jobs completed first visit — common parts on the van.
Guaranteed
1-year parts guarantee on everything we fit.
Emergency boiler repair FAQs
How quickly can you get to me in an emergency?
Gas Safe engineer on site within 2 hours. Phones answered immediately, usually by an engineer. We are open seven days a week for genuine emergencies such as no heating, no hot water, gas leaks and boiler lockouts: Monday to Friday 7am to 7pm, Saturday 7am to 2pm and Sunday 7am to 1pm.
How much does an emergency boiler repair cost?
Most boiler repairs fall between £120 and £450 plus VAT. That is a typical range, not a fixed total or a cap. Diagnosis is charged at our labour rate, and the final price depends on the fault and the parts needed. We explain any parts or additional work and agree the price with you before we go ahead.
What counts as an emergency?
No heating in cold weather, no hot water, a gas smell, water leaking from the boiler, a boiler that has locked out with a fault code you cannot resolve, or a carbon monoxide alarm triggering. If in doubt, call us — phones answered immediately, usually by an engineer.
If I smell gas, what should I do first?
Turn off the gas at the meter if safe to do so, open windows, do not use electrical switches or open flames, leave the property, and call the National Gas Emergency Service on 0800 111 999 before calling us. Once the supply is safe, we can diagnose and repair the boiler fault.
Do you cover my area for emergencies?
We cover our standard service area from Watford across Hertfordshire and North London (Tier 1 areas listed below). Response may be slower in edge-of-area locations; we will give you a realistic arrival window when you call.
Is there a call-out fee for emergency callouts?
No separate call-out fee. We don't add a travel or attendance surcharge. Time spent inspecting, testing and diagnosing the fault is chargeable at our labour rate (minimum one hour). We quote a fixed price for any further repair work before any of it starts, and you're under no obligation to approve additional repairs.
Do you guarantee emergency work?
1-year parts guarantee on everything we fit, same as our standard service. Workmanship backed by our standards — if the repair does not resolve the fault, we return and fix it.
Could the final price be more than the quoted range?
For most emergency callouts the diagnosis is straightforward and the price we quote is the price you pay. If the initial fault reveals a second underlying problem (e.g. a failed flue sensor caused by a long-term blockage), we explain it, quote any additional work separately, and only proceed with your approval.
See also: standard boiler repair for non-urgent faults, and emergency plumber for plumbing emergencies alongside heating.
Real customer testimonials
Boiler broken? We can fix it today.
Engineer on site within 2 hours. Phones answered immediately, usually by an engineer. Open 7 days a week.